TERMS AND CONDITIONS OF PURCHASE
In compliance with the duty of information contained in art. 10 of Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, we inform you that the ownership of the website corresponds to DIAMANTES DE FORTUNA, SL, at the address CALLE SANCHO DáVILA 8, 6F, MADRID (MADRID), 28028 and with email SHIOCHIC.INFO@GMAIL.COM and telephone number 661374982, hereinafter DIAMANTES DE FORTUNA, SL.
By using this website and placing orders through it, the user agrees to the following:
- Use the website solely for the purpose of consulting products and placing orders.
- Do not make any fraudulent or false order. If an order is reasonably considered to be fraudulent, DIAMANTES DE FORTUNA, S.L is authorized to cancel it and inform the relevant authorities.
- Have legal capacity toenter into contracts (the user declares to be over 18 years of age).
- Provide your contact information in a truthful and accurate way in order to be able to send orders.
PERSONAL DATA PROTECTION
Service availability. Users have the possibility of ordering the productsoffered through the website both for shipping to an address within Spanish territory and to a European destination.
The contract will be formalized in the Spanish language..
Orders are subject to product availability. If there are difficulties in the supply of the products or if there are no productsin stock, DIAMANTES DE FORTUNA, SL will inform the customer of such circumstance, either by email or by phone and will reimburse any amount paid for the product(s)not available or change the product for another item of the same value, as decided by the customer.
The prices of the productsinclude all current taxes but shipping costs are not included, which will be added to the total amount. DIAMANTES DE FORTUNA, S.L reserves the right to modify prices at any time, although the products will be invoiced based on the published price at the time the order is placed (subject to product availability).
In the purchase order, both the total price of the product(s)will be indicated, including VAT and the corresponding shipping costs, as indicated in the following sections.
The applicable VAT rate will be the one legally enforcedat all times depending on the specific productin question.
In orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and duties in accordance with current regulations in each of these territories.
For orders shippedto the Canary Islands and the rest of Spain, the shipping costs amount to € 7.90, an amount that must be added to the total price. Shipping costs will therefore be paid by the customer.
Shipping costs to addresses in Spanish territory.
Shipping costs to addresses outside of Spanish territory.
For orders shipped to the rest ofEurope, the shipping costs amount to € 13.65, an amount that must be added to the total price. Shipping costs will therefore be paid by the customer.
For orders shippedtothe rest of the world, the shipping costs amount to € 14, an amount that must be added to the total price. Shipping costs will therefore be paid by the customer.
How to order.
The data recorded by the website constitutes proof of the transactions carried out. The customer will receive order confirmation via email.
During the process, before making the payment, you can modify the details of your order. The order is not formalized until the process is finished, which will happen when you have made the payment. Clicking on "Pay" implies that you purchase and pay for the selected items, this step is a binding commitment.
There are no purchase limits. The user can place the order for the number of items they want, without established minimums or maximums.
Right to cancel the order.
DIAMANTES DE FORTUNA, S.L reserves the right to reject an order from a client with whom there is a dispute.
Likewise, DIAMANTES DE FORTUNA, S.L has the right to reject or cancel an order for justified reasons, such as:
- Due to an error in the billing information (which is incorrect or impossible to verify)
- If there is suspicion of bank card fraud
- If it is not possible to send it to the indicated address
- If there are reasons why it is suspected that the user is not a final consumer
- If the user is under 18 years of age
- If the full payment has not been made.
Method of payment.
You can use a bank card, Paypal or bank transfer as a typeof payment. In the case of payment by card or PayPal, the total amount of the order,including the shipping cost corresponding to the relevant shipping destination, will be charged to the customer's account at the time of purchase. Only payments in EUROS are accepted.
By paying with acard and in the event that an incident occurs during the purchase process (for example, the terminal informs of the denial of the card),the order will be canceled automatically. The payment system by bank card is made through the payment gateway of "_____"
By clicking on "Pay" the user is confirming the payment of the order as well as that the credit card is his/her. To minimize the risk of unauthorized access, your credit card details will be encrypted. Credit cards will be subjected to checks and authorizations by their issuing entity, but if said entity does not authorize payment, the order will be automatically canceled, and the systemwill informthe customer about said cancellation.
In the case of selecting the payment system through Paypal, PayPal will be the payment platform and it will be done following the conditions of said payment platform.
DIAMANTES DE FORTUNA, S.L also offersyou the possibility of making the payment by bank transfer.
The order will be sent to the address that you indicate to us once the payment of the total amount of the order has been confirmed. If the amount is not for the total, DIAMANTES DE FORTUNA, S.L reserves the right not to send the order until it is fully paid by the customer.
The products will be sent to the address that the user has provided.
The delivery time ranges between 24 and 72 hours (within the businessweek) for addresses in the peninsula and 7 business days for deliveries to the Balearic Islands, the Canary Islands, Ceuta and Melilla.
The delivery time for addresses outside of Spanish territory ranges between 7 and 10 business days.
The indicated deadlines will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to proceed with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid.
For the purposes of these conditions, it will be understood that the "delivery" has occurred or that the order has been "delivered" at the moment in which you or a third party indicated by you acquire material possession of the products, which is accredited by signing the receiptof the order at the agreed delivery address.
Non-delivery of products.
If it is impossible to deliver the order to the address indicated, DIAMANTES DE FORTUNA, S.L will try to deliver it to a third party indicated by the client or retry its delivery at a later date. For this, we ask that if you are not going to be at home, contact DIAMANTES DE FORTUNA, S.L to arrange delivery another day.
If within 15 days, counting from when your order is available for delivery, the order has not been delivered for reasons not attributable to DIAMANTES DE FORTUNA, S.L, we will understand that you wish to withdraw from the contract and we will consider it resolved.As a result of the termination of the contract, we will return all payments received from the user, including delivery costs, without any undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract to be terminated. Please bear in mind that the transport derived from the resolution may have an additional cost, so DIAMANTES DE FORTUNA, S.L will be authorized to pass on the corresponding costs.
The user has the right to cancel an order without giving any explanation. This right is the Right Of Withdrawal established by art. 102 Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
To cancel an order you can use the form that appears in the link "RIGHT OF WITHDRAWAL" or you can notify usby email at SHIOCHIC.INFO@GMAIL.COM, by postal mail to the address CALLE SANCHO DáVILA 8. 6F, MADRID (MADRID) , 28028.
If you send us an email or written communication, please include the details of your order(number, personal details)to help us identify it.
The withdrawal period will expire 14 calendar days from the day that the customer or a third party indicated by the customer received the order, other than the carrier. Inthe event that the products that make up the order are delivered separately, the withdrawal period will expire 14 calendar days from the day that the customer or a third party indicated by the customer, other than the carrier, receivedthe last of the aforementioned products.
Once the Right of Withdrawal has been exercised, the user must send the delivered products to the indicated address, thus assuming the return costs. Please bear in mind that if you decide to return the items to us, postage due, we will be authorized to charge you for the expenses we may incur.
The Right of Withdrawalfrom the contract will apply exclusively to those products that are returned in the same conditions in which the customer received them. No refund will be made if the product has been used beyond the mere opening of it, or productsthat are not in the sameconditions in which they were delivered or that have suffered any damage, so you must be careful with the product(s) while they are in your possession. Please return the item using or including all its original packaging with all labels. Please do not remove the labels until you are sure you want to keep each item.
After examining the product, we will inform you if you are entitled to a refund of the amount paid. If you return the entire purchase following the correct procedure in new and unused condition,we will proceed to refund the total amount of the purchase plus shipping costs within 14 days of receiving the order cancelled.
If you return a part of the order following the correct procedure in new and unused condition, we will only refund the value of the returned products, excluding shipping costs.
If you return the products to us because they are defective or the descriptions do not correspond to them, we will proceed to reimburse the total price of the products, together with the costs derived from shipping the product and the return of it.
Access to and use of this website is the responsibility of the users. The following is not guaranteed by DIAMANTES DE FORTUNA, S.L:
- The infallibility, availability, continuity, lack of security deficiencies on the website.
- That the content of the page or the information that passes through it is free of viruses or other harmful elements as well as errors, omissions or inaccuracies.
- The possible damages or losses that could be derived from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational functioning of the website.
- Delays or blockages in the use of this page caused by deficiencies or overloads of the data processing center, or damages that may be caused by third parties through illegitimate intrusions that are beyond the control of DIAMANTES DE FORTUNA, S.L.
- DIAMANTES DE FORTUNA, S.L is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided provided that it comes from other external sources.
- The mere access to the website does not imply any type of commercial relationship between DIAMANTES DE FORTUNA, S.L and the user.
- DIAMANTES DE FORTUNA, S.L only supplies products for domestic and private use. The customer agrees not to use the product for commercial, advertising or resale purposes. DIAMANTES DE FORTUNA, S.L has no responsibility for any loss of profits, loss of business, business interruption or loss of business opportunities of the client web.
Assignment of rights and obligations.
The contract is binding bothfor the client and for DIAMANTES DE FORTUNA, S.L, as well as for our respective successors, assignees and successors in title. The client may not transmit, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived from it, without having obtained the prior written consent of DIAMANTES DE FORTUNA, S.L.
We can transmit, assign, encumber, subcontract or in any other way transfer a contract or any of the rights or obligations derived from it, at any time during its term. To avoid any doubt, said transmissions, assignments, encumbrances or other transfers will not affect the rights that, in your case, you, as a consumer, have recognized by law nor will they cancel, reduce or limit in any other way the guarantees, both express and implied, that we could have granted.
INFORMATION AND CONTENTS OF THE WEB
The information shown on the website is current on the date of the last update. DIAMANTES DE FORTUNA, S.L reserves the right to update / modify / delete information on this website at any time and without prior notice.
In the event that the web page contains links to other web pages and third-party materials, said links are provided for informational purposes only, without DIAMANTES DE FORTUNA, S.L having any control over the content of said web pages or materials. Therefore, we do not accept any responsibility for any damage or loss arising from its use.
DIAMANTES DE FORTUNA, S.L reserves the right to modify the Terms and Conditions of Purchase. The modifications introduced will not be retroactive. If you do not agree with the changes made, we recommend that you do not use our website.
PIRACY VIRUSES AND OTHER COMPUTER ATTACKS
The user must not misuse this website by intentionally introducing viruses, Trojans, worms, logic bombs or any other technologically harmful or harmful program or material. The user will not try to have unauthorized access to this website, to the server where said page is hosted or to any server, computer or database related to our website. The user agrees not to attack this web page. Failure to comply with this clause could lead to the commission of infractions typified by the applicable regulations. We will report any breach of said regulations to the service authorities, viruses or any other technologically harmful or harmful program or material that may affect your computer, computer equipment, data or materials as a result of the use of this website or the download of contents of the same or to which it redirects.
INTELLECTUAL PROPERTY AND COPYRIGHT
The user acknowledges and agrees that all copyright, registered trademark and other industrial and intellectual property rights over the materials or content that are provided as part of the website correspond at all times to DIAMANTES DE FORTUNA, S.L. The user may make use of said material only in the manner expressly authorized.
APPLICABLE LAW AND JURISDICTION
The use of this website and the contracts for the purchase of products through it will be governed by Spanish legislation. Any dispute that arises or is related to the use of the website or with said contracts will be subject to the non-exclusive jurisdiction of the Spanish courts.
You can make any complaint and claim to DIAMANTES DE FORTUNA, S.L through the email or by postal mail to the address CALLE SANCHO DáVILA 8. 6F, MADRID (MADRID), 28028.